I like that they are able to help you understand your audience and what is needed to reach them. They have been very helpful when creating our digital strategy. The team has also helped us create an email list which we use regularly for updates. There isn't anything i dislike about this service just yet! If there was something i disliked it would be because i haven't tried their other products/services yet but if they do, then i am sure i will love those too as well. Reach out to them! Their customer support staff were amazing at helping me through my first month using their product so far.