Update 11/26/20: It's only been a few days since I've received and used it. Fell off the fan a few times. The ventilation handle is insufficient. I'll be back, and unless they remake the vent retainer part for their future charge vent mount, I won't understand either. The magnet sticks to my phone even though it's thrown into a cup holder, passenger seat or car floor. However, if it can't stay on the vent, it's a completely useless device to me. I had to lower the rating from 3/5 to 1/5. I'll be back. I have a Mous Limitless 3.0 case for my iPhone 11. The magnets stick together really well, but the part that presses on the vents doesn't seem very secure. I figured there were a few notches or something behind the vent to help secure it. I'm not sure if other car vents would work better (I drive a 2017 Mazda). I've been using it for a little over a day and although it wobbles it hasn't slipped off yet. However, there is no way to tighten the hinge/ball so a good pump can affect the angle of the phone. When I went to the Mous website I saw that they will be releasing a loading version of this mount early next year which appears to have a washer to secure the swivel mechanism. I will return it and wait for it. If you don't need it or
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