This phone was amazing! Then he stopped working. It worked for the first few hours when I got it, and then, in the middle of a call, it stopped reading my T-Mobile SIM card. I've spent hours troubleshooting. Soft reset, reset network settings, don't configure cellular settings (grayed out), boot into safe mode, reinstall SIM card and even factory reset. I called mobile customer service and they got me to put my SIM card back in my old phone and it worked fine, then I tried my sibling's Verizon SIM card and it didn't work. I couldn't make it to read any sim cards! Very unfortunate, but now I'm ready to buy a new one.
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