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Greece
1 Level
773 Review
24 Karma

Review on Hillbond by Erik Gerber

Revainrating 2 out of 5

Hillbond Store: A Satire on the Concept of Providing Satisfactory Service to Customers

What a farce! Hillbond portrays itself as a company that takes great pride in delivering exceptional customer service, but the reality is quite the opposite. I made a purchase not too long ago, and I must say that I was very dissatisfied with the overall quality of the item. I attempted to contact their customer support, but they were completely unresponsive and unable to assist me in any way. They did not make any attempt to correct the problem or put things in the proper order. Hillbond may assert that they put in a lot of effort to ensure that each and every customer is satisfied, but it appears as though they are unaware of what the term "happy" even means. Hillbond is the place to buy from if you want to throw away both your time and money on a company that doesn't give a damn about its clients, so go ahead and give them your business. However, if you want to keep your cool and prevent being let down, the best course of action would be to take your business elsewhere.

Pros
  • excellent customer care
Cons
  • --