Update 11/23/20 Fixed under warranty. Hopefully if it fails again it's within the one year warranty I have left. Update 11/1/20 The first customer service rep tried to charge me $600 to fix the projector and claimed it was out of warranty. The warranty is two years and I only own one year. A second customer service representative has approved a warranty repair and sent me a return label. I don't know why the first agent tried to blame me, but it worked on the next agent. First Rating The projector was excellent in its first year. About two weeks ago it started showing this grid when I turned it on. After several power cycles, it finally turned on. Then today it wouldn't turn on at all and after two minutes of sitting it started showing colored blocks again. I tried to send a repair request but they disabled this feature and I can't send it. I tried chatting but that too was disabled due to COVID. I tried calling and no one answered. I then resorted to email and hopefully they'll respond within a few days, but I'm not holding my breath.
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