Header banner
Revain logoHome Page
Joe Bottomkent photo
South Korea, Seoul
1 Level
780 Review
39 Karma

Review on Dritz by Joe Bottomkent

Revainrating 2 out of 5

The Downfall of Dritz's Web Store Falling Short of Do-It-Yourselfers' Hopes

I had great hopes for Dritz's online store as a do-it-yourself enthusiast, but my experience was less than ideal. The website's navigation and search functionality are inadequate, despite the store's extensive selection of arts, crafts, and sewing materials. I had a hard time locating specific information and frequently received unhelpful search results. The checkout procedure was cumbersome and time-consuming, and I had some technical issues that added to my frustration. Finally, I tried to get in touch with customer support, but the representatives I spoke with were unhelpful and unresponsive. I would not suggest shopping at Dritz's online store if you are a do-it-yourselfer seeking for convenience.

Pros
  • Website that is easy to navigate
Cons
  • Poorly designed payment system