To start off, the item was not the same color as shown in the picture. Mine was grey & the photo was white.Literally the only thing I like about it is that it has a seat. I prefer that feature over anything.I’m not able to put my baby in it forward or backward facing by myself and buckle the back clip. I can’t even reach the buckle when he’s not in it. The head support piece is just weird to me, it looks like a diaper. This carrier just isn’t for me. So I returned it
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