Originally received a 2 star product that tended to overheat and was unusable. The fail-safe mechanism kicked in after about 10 minutes of charging and the charging stopped, leaving the product virtually unusable. It was bought as a backup for my desk at work and I no longer have a clinical job so life went on. This was the originally published review. The company appears to have read this review and sent me an email asking if I would like a replacement. Since then I've taken a new job as a 24 hour paramedic and the changeover has been brutal so I've never gone back to them because I'm terrible. So they sent a new one. A month after the first contact with me. Is free. Because solid companies do solid things. As I said, I don't work at a desk anymore, so there was no reason for me to unpack the thing and try it out. But an updated review is long overdue. At least these guys endorse their products.
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