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South Korea
1 Level
711 Review
60 Karma

Review on XIANGLV by Mac Sterling

Revainrating 1 out of 5

XIANGLV Is a Travesty of Fashion and a Disappointment

My encounter with the online store provided by XIANGLV was a huge source of frustration. The assortment was uninspiring and unimpressive despite the fact that they promoted themselves as a one-stop shop for all of your apparel requirements. The designs on the clothing were uninspired and without any sort of originality, while the quality of the construction was poor and the shoes were unappealing to wear. To make matters even worse, the jewelry was of poor quality, being both inexpensive and flimsy. This was in stark contrast to the high-grade accessories that were advertised on the website. When I tried to get in touch with the company's customer service department, however, I was faced with people who were unhelpful and seemed more concerned in getting me off the phone than in addressing my problems. In general, XIANGLV was a failure in the fashion industry, and I will not be recommending their online store to anyone who is searching for fashionable and cutting-edge goods. This is a brand that should be avoided at all costs due to its low level of quality and terrible customer service.

Pros
  • Exceptional help for the customer.
Cons
  • delayed shipment.