I like that it's easy enough for new employees, but also has an intuitive interface with advanced features available if needed! It was difficult at first getting used too - not because of any specific feature or layout issue; more just how much there really IS in this program!! But once you get past those initial hurdles (which are very small), everything falls into place nicely here as well :).
We're able use our existing equipment rather than having additional expensive gear purchased/owned by us now :) Definitely give them some time when setting up your account / system so things go smoothly from start-to finish ;) Great customer support team behind all these products we've been using over many years together!