I really enjoy using this tool, it helps me keep track of my reports and has great features that help automate tasks so they can be done in less time than if you had to physically do them yourself! I don't particularly like how sometimes things are not updated immediately after creating/changing something (in other words, it's possible you could miss some changes). If you're looking for a system that will allow anyone within your organization to update information easily and quickly without any training or additional software required, then this is probably one worth checking out. It allows us at work to get rid of paper files and instead access all our important paperwork online with just a couple clicks.