I stopped using them after about two weeks because I got an electric shock in my ear with every movement. To be honest I don't care if it was just static or a quality issue; it was uncomfortable anyway. Didn't contact customer service and didn't send them back - it seemed like more trouble than it's worth at this price point and I might try saving some liquid tape or plasti dip or whatever to cover the exposed metal parts. See if it helps. Next to. I liked the sound quality. I also liked that there were many different types AND sizes of earbuds/ - when I stopped using these earbuds I switched earbuds to other pairs of earbuds because they were more comfortable than the ones I was using. The fact that they were magnetic came in handy. I LOVE the length of the cord (the real original reason I bought them) and again I kept using the extension cord after getting rid of the headphones myself. Actually the only (other) downside for me was that they were a bit heavy. Not that they were uncomfortable, but they tended to sag under their own weight and I had to adjust them quite often. My ears are smaller than average so this might not be an issue for someone who doesn't stick out too much.
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