I liked how it was so user friendly - you could just jump right into creating your first event without any training or support needed from us (the developers). We had some issues during setup of this service but they were able to get back quickly when notified about them via email which made me feel good as an owner/customer. They also have great customer care team who are always quick at responding. It's not much more than another online meeting tool such as Zoom etc., however if there aren't many other options out their then maybe give these guys one last chance before moving onto something else? Great option though especially considering price point compared to competition like zoom and GoToWebinar.