My husband and I really liked this coffee maker as we prefer drip and pour coffee makers. After about 2 months, the carafe accidentally broke. As others have said you cannot get a replacement from the company. This is very disappointing as it is a beautiful car. We found another carafe, but the large plastic filter doesn't fit in the new carafe. Now we use a metal filter. According to many, this machine is not cheap, at least the company can offer spare parts.
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