Unfortunately, I had a really disappointing experience with MODELONES' online store. They offer a large selection of cosmetics and personal care items, but their customer service is subpar. When my order finally did come, several of the items were harmed and it took longer than I had anticipated. I made many attempts to get in touch with customer service to try to resolve the issue, but it took a lot of waiting on hold before I could speak to someone. Even still, the customer service agent was not very helpful and did not propose a workable solution to the issue. Overall, even though MODELONES offers some excellent products, their subpar customer service left me with a negative impression.