I like how simple this program was when setting up my workflows, as well has being able adjust them easily or delete if needed! There are some things about which i wish there were more options available; however they do offer support so you can ask questions directly with their team who will help guide through any issues/questions until resolved properly in order of importance (which may take days).
This allows me flexibility while still having all important details documented at once rather than constantly adjusting what's going into each document individually - saves time & effort during busy periods where we need multiple documents set-up quickly before deadlines hit!!