When I decided to get some brand new furniture from bonVIVO, I couldn't contain my excitement. They were known for providing things that were not only cost-effective but also attractive and exquisite in addition to serving a practical purpose. My experience, sadly, did not at all live up to my anticipations in any way. The furniture I received was of low quality, and it did not at all resemble the photographs that were displayed on the website. It was obvious that they took shortcuts throughout the manufacturing process, and as a result, I was left with furniture that was not worth the money that I paid for it. When I tried to get my difficulties resolved, customer care was unhelpful and unresponsive, which made the situation even more difficult. It is abundantly evident that bonVIVO does not appreciate their consumers and does not stand behind the things that they sell. In general, bonVIVO is not a retailer that I would suggest to anyone looking to purchase high-quality furniture. Although the rates may appear to be appealing at first glance, it is not a good value because the product is of low quality and there is no customer service.