The ease with which you can add new products or services as well as find ones that are already there makes it very easy for anyone who has never used Datalert before! I have not found any downsides at this time so far - however we do sometimes run into some minor issues but they always seem fixable if informed about them quickly enough (i e within 24 hours). For us what sets Dataride apart from other providers like Xactly/Sage One2One etc., is just how flexible our account manager works closely alongside me throughout all stages of my project(s) helping guide through difficult decisions where ever necessary without hesitation. I like that it's easy to create new profiles. The interface could be improved by adding more colors/colors for different profile levels (i.e., free vs paid). Also would love if there was an option to add my own fields instead of having to make them through importing from other sources. We are using this tool as our central database where we can keep track of all our vendor relationships. It makes it incredibly simple to maintain and update with ease!
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