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Eight Wire Review

3

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Very good

Revainrating 5 out of 5  
Rating 
4.8
IT Infrastructure, Data Exchange

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Description of Eight Wire

Eightwire allows the world’s largest organisations to transform into into a Single Data Organisation whilst protecting technology teams from the exposure of owning data movement.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great cloud Product from Microsoft especially useful pre-OCR

The concept is great, allowing our customers access in real time through O365 without having any technical support or knowledge! It's also easy for us as we have been using it since day 1 now (it was called CRM Central originally). Some minor issues with performance but I think this has improved somewhat over recent years so they are likely improving themseles. You need some degree of IT skill set/experience really though if you want your team involved early enough - otherwise expect major…

Pros
  • Easy setup
  • Great functionality including integration into Office 365 environment
  • Very good customer service from sales engineers; prompt resolution even outside normal working hrs i.e 8am 5pm UK Time :)
Cons
  • Secret

Revainrating 5 out of 5

Excellent Service from knowledgeable staff

We've been using eight wire for over 5 years now, they are very experienced in their field but more importantly honest! They have never once tried & sold us something we didn't need or want - when you're working with such large companies it's important that this is true as well!! The team at 8 Wires has always worked closely together which I believe helps them deliver an excellent service every time by keeping everyone informed about what can be done better next round etc.. The easy install…

Pros
  • Good experience dealing both long term partnerships along side short term projects.Easy to understand communication among developers& techies while getting work completed successfully within schedule.
  • It makes me feel secure knowing your there :)
Cons
  • Some disadvantages

Revainrating 4 out of 5

Fantastic piece of software, highly recommended!

The 8Wire platform is an excellent way to centralise, control, track and archive all your business applications across multiple locations and devices in one place. With 8Wire we have been able to create a single view of our customer journey that can be accessed from any device or location. It has helped us improve operational efficiencies as well as providing better insight for future planning purposes. There are some areas where it could do with being more intuitive such as creating new…

Pros
  • The support from the 8Wire team is first class and the software is extremely easy to use
Cons
  • I did have some issues with the reporting and reporting functions but I was able to resolve those issues by contacting support