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OptInsight Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
IT Infrastructure, Data Exchange

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Description of OptInsight

Our software enables your organisation to utilise personal data both responsibly and relevantly. Personal data resides often in many systems across your organisation. Via multiple communication channels personal data is gathered. This often results in: Limited insights into what personal data is available Inaccurate personal data Uncertainty whether the organisation is allowed to use this data

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great tool and very helpful in tracking your customers

The ability for me as an admin user, access all of my customer's info without having them login or be logged into our system! It allows us so much more flexibility when it comes time to send out emails/marketing materials etc.. I wish there was one place that we could go if they were no longer with you but still wanted their information saved (i know this isn't possible). We are able to track who has opened what email from where which helps immensely during sales calls - makes things run…

Pros
  • Ease at being accessed anywhere
  • Abilityto see ALL contacts in 1 location & not have duplicate records.
  • Great wayfor tracking opens via mailchimp / marketing campaigns(email clients)etc..and also great toolin helping keep current customers happy too :)

Revainrating 4 out of 5

Very useful tool and worth getting excited ab

I like that it's easy for me as an employee of this organization, with access only via my login credentials, to see what information has been collected about myself or others within our department/division over time - even if those people are no longer part of our team! It also makes sense when you're looking at someone else who was hired by us several years ago (or before) but they haven't worked here since then; we can still pull up their profile from nearly 2 decades prior without having…

Pros
  • The ability to see profiles of colleagues / coworkers that don't have access to the system, or may not remember their user name/password
Cons
  • The layout sometimes makes it difficult to access and find information

Revainrating 5 out of 5

Simple and efficient customer journey

The ease of use, it's very intuitive for anyone with basic computer skills (like me). I can't think about anything that would make us not want this product! It has been extremely helpful when we need our customers' information but don't know how they are going to get hold of them or if their email address even exists anymore - now all these things have become so easy thanks to optin sight!! Not much at present as everything runs smoothly without any issues/complaints from myself nor my…

Pros
  • How quick you receive an answer is great; no waiting around forever just hoping your request will be answered by someone else in turn..it takes seconds instead.and then having access immediately after makes life easier than before :)
Cons
  • Not the best