It's extremely user friendly with all features in place for effective customer engagement through website or email campaigns as well via social media platforms like LinkedIn etc! With integrated CRM feature it can be very helpful if you're dealing directly w/ your customers - however this requires good technical expertise (or someone who understands how these work). We are able solve our client problems by creating personalized experience that engage them effectively using targeted communication tools such as websites / emails where possible and sometimes phone calls too when required. The best part about qedbaton is that it provides excellent support for all my queries related to our campaigns and its features are very easy to use as well. I would say there could be some more templates available but this platform has helped us generate leads at least 5 times in last 3 months with average conversion rate being around 30%. We have been able to improve upon ROI by almost 10x over previous years just within 1 month period.