I like how this software handles all of our retail stores. It's easy to use, and it gives us everything we need without being too overwhelming. The only thing I dislike about this software is that sometimes there are crashes or freezes. This happens often enough for me to think twice before using the program. If you're looking for a simple yet reliable solution, then this might be what you're looking for. We used to have another software that was really complicated to use, but after trying out Oneir Retail, we realized that this is much easier to use than our previous one. I like how easy it was to use for my small business needs! The customer service team were very helpful with any questions or issues we had (and they solved them!). There are some minor glitches here and there but nothing major at this time - however these could be easily fixed by their support staff if needed/wanted? Easy setup of accounts; quick access when working remotely from home through Microsoft Teams which allows me seamless communication via video call as well.