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1316 Review
56 Karma

Review on πŸ“ž Zuzume 689 Minutes Domestic & International Calling Card: PINless, No Expiration, No Hidden Fees Prepaid Phone Long Distance" by Maxwell Thomas

Revainrating 1 out of 5

Affordable but call quality and connectivity was too disappointing to buy again

I bought this for my mom to call her family in Japan. Since she doesn't have a local access number, she used a free access number that incurs a per-minute surcharge. When she first called she was told she had 1 hour and 19 minutes. The quality of the call was not high, and then after 45 minutes a message came in the conversation and the connection dropped. Her sister immediately called my mother, after which my mother noticed a higher voice quality. Since then, my mother has made several attempts, but for some inexplicable reason no one answers. I first bought a $5 card to test this service and I will not add any more money to the card. Also when I contacted in a private FB message no one replied. 7/10: After noticing that DWC had contacted me about their comment (see I received an email the next day offering a discount on future purchases. Changed my rating from three stars to one.

Pros
  • Providing excellent customer service is our top priority so you can order your prepaid calling card with confidence!
Cons
  • Not as thick as other picks