Product received, packaging opened, ribbon cassette and fresh batteries inserted and 3 labels printed. When I pressed print on label #4, the machine turned off. Read the "Troubleshooting” section in the user manual. It details the exact problem along with recommendations for replacing the batteries with new ones and reseating the toner cartridge. I repeated both steps but the device still turned off when printing. After owning this unit for 20 minutes I repackaged it and sent it back to Revain. Total time from product delivery to UPS store return: 40 minutes.
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