I love that it is easy for us as an independent restaurant owner, or even just small restaurants like ours in town (20 seats)to use! The software makes everything so simple when you don't have much experience using POS systems but if there's anything we can change - its great feedback from our clients!! Easy peasy customer friendly system! We also used their free trial of all features including cloud storage which was very helpful too since this helps keep files safe without having physical copies everywhere at once.