We really like the fireplace, the technology is great, the flame looks realistic. One of our logs had a broken tip when it arrived and it was such a pleasure to kart around. We got a discount. Your emails back and forth were so friendly and professional. Other companies could learn a lot from these people when it comes to customer service and dealing with customers! We like this device very much, it is in our kitchen and warms us on winter days. The flame even changes color! Great people to shop with!
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