The main reason why I decided to try them was because they offer free trials so I could get to grips with how they worked before committing any money to them. It has only taken a few days since I signed up for their trial and I am very impressed. It seems like it would be a lot more complicated to use than it actually is, and there is no learning curve at all. If you've ever had to make decisions about how to get from A to B, Route4Me will take care of that for you automatically. They say you don't have to worry about managing multiple delivery addresses, since it does that for you, along with making sure you don't end up sending the same thing twice. And you don't have to enter shipping information manually. Everything is already done for you. When you want to send something, you can just hit "send" and let it go. As far as I can see, they seem to be doing a great job of automating the process. Even if I'm not going to pay for them, I would recommend trying it out yourself. They're offering three month free trials, so I think it's worth giving them a try. They are extremely friendly and helpful.