Update: Called technical support. They send me a refurbished device. I will update the review once I use the refurbished device. 3 stars so far. I've been using it for 2 weeks and love it. However, now it throws an error as soon as I plug it into a desktop USB port. "The USB device is defective and has exceeded the performance limits of the hub port." "You need to turn off the device." Great, I went to the Epson website and they told me my product only had a 30 -day warranty and mine has expired. The error code is all over the internet so Epson needs to know about it! I will contact Amzn customer service because I will not pay $300 for a paperweight!
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