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Australia, Canberra
1 Level
671 Review
32 Karma

Review on Magiftbox by Jamie Mousavi

Revainrating 2 out of 5

Worst customer support and lowest quality products imaginable.

My most recent transaction from this online shop was one that left me with a very negative impression. Not only did it take an interminable amount of time for me to receive my items, but once they did, the quality of those items was extremely subpar. The shoes I purchased appeared to be nothing like the image on the website, and they were already falling apart after just one wear. When I attempted to talk to someone about the problem at the customer service department, I was met with total indifference. It seemed as if they didn't care about my issue at all and just wanted to get me off the phone as quickly as possible. Despite the fact that I emailed them multiple times to follow up, I never received the guaranteed refund. In general, I would not suggest doing business with this organization to anyone. The products are of poor quality, and the company's support staff is unhelpful and unfriendly. Avoid the trouble and go shopping somewhere else instead.

Pros
  • Competitively Low Costs
Cons
  • Occasionally subpar goods