I like that it saves time to make changes in my office if there are issues or problems, as well as easy management of clients and their bookings. It's also very user friendly which makes things run smoothly when using this software! The only issue we have had so far was having our wifi slow down after some users logged into the application at once but they resolved quickly enough by adding more servers/connections. We would highly recommend mercuryoffice to all businesses who need online booking systems.