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Hong Kong, Mobile
1 Level
671 Review
71 Karma

Review on WJCD by Marcus Britton

Revainrating 2 out of 5

Quality and Support at WJCD's Online Store Lets the Company Down

As a manager of fashion products, I had high hopes for the WJCD online store, but they were dashed. The store has a broad selection of apparel, footwear, jewelry, and accessories, however the quality of the items is poor. The apparel seemed to be made of inferior materials, and the shoes were both uncomfortable and cheaply built. The jewelry seemed attractive at first appearance, but quickly lost its luster and shine after only a few uses. The wallets and handbags were fashionable, but they wore out quickly. WJCD's lackluster support for its customers is only making things worse. My attempts to contact them regarding issues with my orders were met with long wait times and unsatisfactory responses. My orders took way longer to arrive than expected due to the shipping problems. And the process of returning some things proved challenging for me. As a whole, I do not advocate for the WJCD online store. Although there appears to be a wide selection of goods, the low quality and unsatisfactory service provided by the store's employees leave much to be desired. I would not recommend shopping here because there are many other online boutiques that provide superior quality and customer care.

Pros
  • reasonable costs
Cons
  • There is a restricted supply of the product.