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Vladimir Castillo photo
Ukraine, Kiev
1 Level
755 Review
48 Karma

Review on ✨ Renewed Apple iPad Air 10.5-Inch (3rd Gen, 2019) - Gold, 256GB | Wi-Fi | Great Condition by Vladimir Castillo

Revainrating 5 out of 5

Fake parts and useless customer service.

The iPad I received started flashing purple screen frequently (5-10 times a day) on restart, rendering it almost unusable. The Apple Store said it was because of the fake screen. Customer service was unhelpful and told me they couldn't replace the product. Then when I asked about a fake product, they stopped responding at all. Replacing the screen costs me about $150. What a waste; I could buy something new directly from Apple for the amount of money I would spend fixing a defective product they sold me.

Pros
  • IOS 12 with Group FaceTime, Shared AR and Screen Time
Cons
  • No instructions