The best part about Smart is that it lets me create separate task lists which can be accessed at any time from anywhere via my computer or mobile device. It also allows me to send emails through its integrated calendar system so I don't need an email client like Outlook installed (which sometimes slows down my PC). Sometimes when using Smart there are some minor glitches but they're usually fixed within minutes. Overall I think this program has greatly improved our efficiency as a team because we no longer waste time searching documents or emails that might have been sent weeks ago.