I like that it can be used for any type or size organization, but also we believe one day could extend this tool even more so you never run out! We do not have anything specific at moment as well would love if they included other products such as salesforce SFDC in there product line up too!! Also wish their interface was easier to use sometimes when using certain aspects with workflows etc which makes them less appealing than others who are very easy to navigate around (like Asana).
It does what its suppose to however nothing new really came about since implementation either great improvement or no change needed from our side just works better then all those "dumb" flow tools available right now especially those paid ones.