
I am a 911 dispatcher and used to use Tri-Star. I was concerned that these earbuds would be difficult to get used to. However, there are many different sizes of earbuds, so I was able to find an earbud so comfortable I could forget about it. The sound quality is good, both when sending and when receiving. However, the muff is bulky and falls off at least once per shift. (I wear glasses. Someone without glasses might not have this problem.) Almost a year later I am revising my rating from 4 to 5 stars. He rarely falls anymore. I have to hit him pretty hard. The sound quality is still excellent. My partner has just ordered a star set and is also satisfied.

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