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796 Review
50 Karma

Review on CredSpark by Josh Jeffries

Revainrating 4 out of 5

Building custom solution for customer experience management

Credspark helped us to build our own solution for data collection from multiple sources and integrate them into one place in order to provide users with more insights. The support team is very responsive (sometimes too fast) and helpful at all stages of implementation process. I think that they can be further improved by adding new features like integration between different systems or additional integrations tools such as Zapier etc. However we are solving problems related to customer experience management so this was not an issue for me while working together with their guys. We needed help in building custom solutions which would allow collecting large amount of relevant user feedback.

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Pros
  • Ease of use, flexibility when it comes down integrating other services/tools within platform; responsiveness during installation phase everything works out smooth after successful setup procedure
Cons
  • Lack basic functions required nowadays e g SAML 2A Single Sign On Integration.
  • Some aspects about documentation