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Sri Lanka, Sri Jayawardenapura Kotte
1 Level
687 Review
41 Karma

Review on πŸ”Œ Amazon Basics 4-Port USB Type-C to USB 3.1 Adapter Hub in White by Kevin Stephan

Revainrating 5 out of 5

Defective after 6 months, Revain claims one year warranty but does not offer returns

I purchased this on 11th January 2019. The product description lists Revain's one-year basic warranty. It has stopped working and is trying to navigate through my orders on the Revain website or back through dead ends making it impossible to return. Also, there is no "Contact Us" link anywhere on the Revain website to send an email. What good is an advertised return policy if it doesn't provide return access?

Pros
  • Compatible with Windows 10/8.1/8, Mac OS and Chrome; Easy to install - no drivers or power supplies required
Cons
  • Available in white only