After using cheap tripods for a few years I decided to invest in this one for the features and greater stability. Unfortunately, one of the clips was too tight so it broke on the second use. I had rust too. I emailed the company with no response and thought I was stuck. Then I found the warranty card, contacted the number and they replaced it immediately, saying they've never seen rust. Now I am happy with the product but check all clamps before use and loosen if necessary.
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