I like how easy it was to use once we got our training done from the sales rep. Even my husband who is tech challenged could figure it out after about 10 minutes of instruction. We do have some issues with missing reports in certain states which can be confusing or difficult to find if you don't know where to look. I would recommend this software to anyone needing an easier way to keep track of their safety inspection data. Easy tracking and reporting makes keeping up with all the paperwork so much simpler now.