The web store for Covermates is a complete mess. Their customer support is a joke, their shipping is slow, and their product descriptions are false. They fulfilled my order for a patio furniture cover, but it was delivered broken and missing parts. My interaction with customer support resulted in a patronizing and unhelpful representative who made it obvious that they didn't value my business. Covermates is the ideal company if you're searching for one that will frustrate and disappoint you. But stay away from this poorly managed company if you value your time, money, and sanity.