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South Africa
1 Level
708 Review
48 Karma

Review on BZOOSIU by John Thawngzauk

Revainrating 2 out of 5

Customer Service at BZOOSIU leaves me wanting

I recently encountered bad customer support from BZOOSIU, and I'm very disappointed. When I called their customer service number with some inquiries about a product I was considering buying, the representative was unhelpful and didn't seem particularly interested in helping me. In addition, I discovered that the staff at their physical shop was uninformed about their goods and unable to respond to my inquiries. Given that they assert that their staff is informed, it was upsetting that I did not get the help I required. I discovered that BZOOSIU's prices were higher than those of other retailers in addition to their subpar customer support. Based on their advertising, I had anticipated competitive prices, but I actually found the reverse to be the case. Although BZOOSIU claims to offer high-quality materials and a broad range of products, I discovered that both their customer service and prices fell short of their claims. As a consequence, I am unable to suggest this business to others, and I will be doing business with someone else instead.

Pros
  • convenient experience when purchasing online
Cons
  • Purchasing things online often results in high delivery costs.