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Uganda, Kampala
1 Level
673 Review
56 Karma

Review on Fermtech by Tony Basler

Revainrating 2 out of 5

Fermtech Online Store Experience Was Disappointing

Unfortunately, my recent experience ordering industrial fasteners and washers from Fermtech's online shop was anything but positive. The website was challenging to use, and the product listings lacked key information. I discovered that some of the fasteners were missing and the washers were of poor quality when I got my order. It was a nightmare to contact customer service because it took them days to reply, and even then, they were unhelpful and unapologetic. The return procedure was difficult and time-consuming, which made matters worse. I anticipated more from a business that makes the claim to offer high-quality goods and services. Overall, I wouldn't advise anyone searching for industrial and scientific fasteners and washers to shop at Fermtech's website.

Pros
  • Products of a high standard
Cons
  • Fewer options to choose from