I bought this item with an extra cable and headset for working from home. Due to insufficient training, I did not work long in the company; However, the keypad and headset were ideal for the position. My colleagues have confirmed that the audio is clear and I've had no issues with clients. I found the dial pad extremely easy to use and appreciated the mute button. The call was a little noisy, but that's not a problem. In general I am very satisfied with the quality and the price. The small size was also a deciding factor for me as I wanted to have more space on my desk for other important things.
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