The package I bought was marked "LINKS" but it fit the right side of the box. During installation, the friction mechanism collapsed. It consists of a mounting screw, a flat white plastic washer with smooth sides, another white washer with a rectangular rib on one side, and an odd spring washer. I couldn't figure out how to reassemble it. There is a part on the website but this information is missing. When I called this number on Saturday. In the afternoon the answer was: call on a weekday.
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