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South Korea, Seoul
1 Level
687 Review
59 Karma

Review on genenic by Robert Dickinson

Revainrating 2 out of 5

Been let down by Genenic Online Store

As a social media influencer, I'm constantly searching for fresh internet retailers to share with my followers. Unfortunately, Genenic has let me down in my dealings with them. Although they have a simple website and a large assortment of creative supplies, their costs are not as low as they claim. In fact, I've discovered that a lot of their things cost more than those I can buy on other websites. I've also experienced problems with their customer care. Regarding missing things in my orders or broken products, I have gotten in touch with them on multiple occasions, but I have never received a satisfactory response. I had to raise my concerns to their management group because their personnel doesn't appear interested in finding solutions for clients' problems. Additionally, shipment timelines vary. While some of my things have been delivered quickly, others have taken weeks. Although I recognize that a number of things can effect shipment times, it is infuriating to not get reliable service. Overall, based on my experience, I am unable to suggest Genenic to my followers. They have a fair assortment of craft supplies, but their costs are higher than they claim to be, and they have uneven shipping times in addition to poor customer service.

Pros
  • Effective and rapid transport
Cons
  • Will fit