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Kathleen Ledoux photo
Finland, Helsinki
1 Level
467 Review
0 Karma

Review on Hygger Digital Temperature Controller Aquarium Heater - Shatterproof Titanium Tube, Submersible Fish Tank Heater for 60-180 Gallon Tanks, 500W 800W Power - Ideal for Saltwater and Freshwater by Kathleen Ledoux

Revainrating 5 out of 5

Best customer service!

I recently had a problem with my 120-180 gallon Hygger aquarium heater. I bought it 3 months ago and in about the last week it stopped working and showing an error code. I've been trying for 2 days to get it working again but to no avail. I wrote to the company to let them know what happened. The company (USGAMOB) responded very quickly and asked for a photo or video of the broken heater. So I sent a video and they replied the same day that they would send me a replacement. I just got a replacement two days ago and it works even better than the first one. I am so grateful to this company for their excellent customer service. They went higher and further. I will definitely be using them for any aquarium needs in the future!

Pros
  • Great for outdoor activities
Cons
  • Cord is shorter than others