I like it because we can keep track of our contractors as well as their sub-contractors. It's very user friendly in my opinion. Nothing really at this time. This software is just getting started but hopefully will be updated soon with more features. Just get used to using it now since you cannot change anything after purchase and you have to pay monthly instead of yearly. I'm solving my current problem which was not having enough data about all of my contractors. I like how easy it is to use, and how many different ways there are to view data. The platform has some quirks that could be improved upon. I would say the best thing about this software is that you can set up multiple rules and then have them all run at once. This saves time when running reports. It's great to have everything in one place. We have been able to save time by having all of our contractors in one place where we can cross reference information and see if they need to re-qualify.