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SONOVATE Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
HR, Contractor Management

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Description of SONOVATE

Sonovate powers the new working world. Helps recruitment agencies, consultancies & individuals get paid with simple, fast invoice finance wrapped in bespoke technology.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

"Wonderful experience with fantastic customer service "

The ease of use for both clients as well as employees is amazing! I have had no issues at all using this software to process invoices or pay out wages/bonuses etc - it's been brilliant so far!! Nothing really but if you are looking into an Invoice Finance Software then definitely give them a go they've got everything covered from staff management through payroll up until now we do Payroll via Xero (our accounting system). We can't wait till our time comes where i'm able to manage my own…

Pros
  • Allows employers flexibility regarding hours worked by providing options such flexible working arrangements / part time work which would not otherwise exist due restrictions imposed upon businesses operating under current employment practices act 1988 regulations
Cons
  • Good but not great

Revainrating 4 out of 5

Great services - Highly recommended

I liked their service as it was very easy to use for me and all of my colleagues were friendly and helpful. They offered me a great deal on a loan which suited my needs perfectly. The application process was also quite straightforward. I didn't have any issues with them at all. Be sure to take advantage of their offers before they end! After using this lender for 2 years, we decided to cancel our account as it was not meeting our requirements anymore. They did not offer anything that made us…

Pros
  • Easy user interface
  • Great customer experience when speaking directly over phone.
  • Very competitive rates compared other lenders around town
  • Prompt payment processing times (on average 3 business days)
Cons
  • Too good deals/rates can be hard or impossible get approved without having an excellent credit score

Revainrating 5 out of 5

Great support from their Account Manager

Their account team is great to talk too! They've been very supportive of my needs which have always come first (and i'm not even an advisor there!). The customer service could be better though - they need consistency as sometimes you deal straight through your own contact but at other times it's via email/Skype or chatbot when things are more informal than formal business situations may require? I just want people who understand what we're doing here so that any questions can easily answered…

Pros
  • A few minor bugs along the way where fixed quickly by their support staff promptly.I'd say its pretty seamless once fully understanding how everything
Cons
  • Good but not great