I like that it allows me access from anywhere, even if i'm not in my office or at home with an internet connection! There are many features available which makes this program very easy to use.
However there can be some glitches when you're using multiple computers (especially laptops) because sometimes they won't sync up correctly. Also since we have so much data stored online now days, having backups has become more important than ever before. We've been able to store all our patient information digitally, including xrays etc., allowing us to make copies easily without printing them out every time.