We have been using connectEAM since 2015 when we started working in our current industry (IT). The support provided has always met or exceeded expectations of any issue I've had so far which makes my job very easy as well because it's already taken care off before hand! Our customer service team works closely together through different channels like chat room etc.. As an employee you can easily access information about work related issues from anywhere via their web portal /mobile application without having direct contact form each other even if they're located nearby one another within minutes distance away!! You needn't be physically present around them anymore but able still take part actively instead.